If you are unable to reset your password using the online prompt, please call the Vendor Management Team at 901-636-6440. You may also send a password reset request to  [email protected].

Note that you must acknowledge your participation before you can create and submit your response.

Submitting a quote is a two-step process:

1. Accept the invitation by logging in to the iSupplier portal (See Question 1 for login instructions).
2. Create Quote in the iSupplier portal.

The City of Memphis maintains its supplier lists based on commodities. All suppliers on the supplier list for a particular commodity are notified when there is a bid for that commodity.

If you do not receive a notification of an open RFQ for a particular commodity, then you should update your commodity codes in the iSupplier portal:

1. Login to City’s eProcurement System by clicking on the link and using login credentials: https://ebusiness.memphistn.gov/OA_HTML/AppsLocalLogin.jsp
2. Choose CMEM Supplier Portal

   

3. Click on Administration tab

   

4. Click on Products and Services:

   

5. Click on “Add” Button

   

6. Browse for a required commodity and select it by clicking the “Applicable” check box and “Apply”.

   

Most of the RFQs published by the City of Memphis are open for bidding from all suppliers even if they are not on the supplier list. Details of all open RFQs are posted on the City of Memphis  website – https://www.memphistn.gov/rfp-rfq/.

1. Login to the City’s eProcurement System: https://ebusiness.memphistn.gov/OA_HTML/AppsLocalLogin.jsp.
2. Click “CMEM Sourcing Supplier” and “Sourcing Homepage”:

   

3. In the field for “Search Open Negotiations”, choose Number and enter the RFQ number. Click on “GO” button. This will display the search results.

4. Click on the RFQ number to display the RFQ details.
5.  Proceed with the process to submit a quote.

Notifications for electronic bid solicitations will be sent to the primary email address that was provided. If you have multiple contacts that need to review the bid, then you should circulate the bid  internally.

Specifications are attached at the line level details of the RFQ. To access the specifications:

1. Login to the City’s eProcurement System: https://ebusiness.memphistn.gov/OA_HTML/AppsLocalLogin.jsp.
2. Click “CMEM Sourcing Supplier” and “Sourcing Homepage”:

   

3. You should see the RFQ either in the Your Active and Draft Responses section or in the Your Company’s Open Invitations section.
4. Click on the RFQ (Negotiation) number.
5. Click on Lines Tab:

   

6. Click on Line link:

   

7. You will see all the specifications in the Notes and Attachments

The City of Memphis will send an email to all suppliers who have been invited to submit quotes for an RFQ. All suppliers will be notified of the winning bidder via email.

After approving a Purchase Order or a Contract, City of Memphis will send an email notifying the supplier that the PO/Contract has been approved and is ready for printing. Supplier should then login to the City’s eProcurement System and print and/or save the PO/Contract. Please see instructions below:

1. Login to the City’s eProcurement System: https://ebusiness.memphistn.gov/OA_HTML/AppsLocalLogin.jsp.
2. Click CMEM Supplier Portal:

   

3. Click on Orders tab and select the required PO/Contract number:

   

4. Choose “Printable View” from the drop-down and select the “Go” button to print the PO/Contract:

   

1. Login to the City’s eProcurement System: https://ebusiness.memphistn.gov/OA_HTML/AppsLocalLogin.jsp.
2. Click CMEM Supplier Portal:

   

3. Click on the Finance tab and select “View Payments”. Enter the search criteria and click “Go”: