Key contacts

City of Memphis – Resource Contacts

Permitting Assistance
Land Use and Development Services 
● Contact: Downtown Service Center (901) 636-7384
● Role: Oversees zoning, land use, and permitting processes.

● Email: develop901@memphistn.gov; zoning@memphistn.gov

● Support: Guidance on applications, site plans, rezoning, and streamlining permits.

 

Construction Enforcement 

● Downtown Service Center (901) 636-7384

●East Service Center (901) 222-8300

●Email: planreview@memphistn.gov

●Support: Building permits, occupancy permits, and code compliance

 

Permits Office
● Contact: Yolanda Fullilove | Yolanda.Fullilove@memphistn.gov | (901) 636-6747

● Support: (Permits Office – The City of Memphis)

● Processes applications and collections payments of fees and taxes for special events (public assemblies, parades, and street closures); scrap metal & junk dealers; public art; on & off premises beer sales; vehicle for hire; booting licenses.

 

Tax Incentive Programs
Economic Development Growth Engine (EDGE) for Memphis & Shelby County
● Contact: Joann Massey – [email protected]; Direct: (901)-341-2100
● Support: Payment-in-Lieu-of-Taxes (PILOTs), tax incentives, financing for growth projects.

 

Downtown Memphis Commission (DMC)
● Contact: Chandell Ryan,President of the Downtown Memphis Commission |
[email protected] | Direct: (901) -575-0574 | Office: (901) -575-0540
● Support: Downtown-specific tax incentives, redevelopment programs, and grants.

 

Workforce Training & Partnerships

 

Greater Memphis Chamber
● Contact: Ted Townsend, President/CEO [email protected]; Chief of Staff,
Courtney Blanchard | Direct: (901) -543-3541 | Mobile: (901) -482-4665

 

Public Works & Infrastructure Support

 

City of Memphis – Public Works Division
● Contact: Scott Morgan, Director | scott.morgan@memphistn.gov | Office: (901) -636-7109
● Support: Street maintenance, sewer, drainage, and infrastructure services.

 

Memphis Light, Gas & Water (MLGW)
● Contact: Doug McGowen, President/CEO | [email protected] | Office: (901) 528-4470
● Support: Utility connections, service planning, and reliability for businesses.

 

Engineering

 

City Engineering Division
● Contact: Greg Dotson, City Engineer | manny.belen@memphistn.gov | (901) 636-6901
● Support: Site development, roadway access, and construction engineering.

 

Mayor’s Office
Office: (901) 636-6015
● Support: Business engagement, strategic initiatives, and direct liaison with City Hall.