MEMPHIS, Tenn. — Feb 3, 2026 — As winter weather conditions improve, the City of Memphis Public Works Department is transitioning from snow and ice mitigation to citywide pothole repair operations. Repeated freeze-thaw cycles allow moisture to enter pavement surfaces, expand, and deteriorate asphalt, which typically results in an increase in potholes following winter weather events.
Public Works crews are actively assessing roadway conditions and initiating repairs throughout the city as conditions allow. To support public safety and maintain mobility, repairs will be prioritized based on traffic volume, roadway function, and operational needs:
- Major arterials and emergency routes will be addressed first to support safe travel and emergency response.
- Neighborhood streets will be repaired on a rolling basis as primary corridors are stabilized.
During colder temperatures, crews will use cold-mix asphalt to perform temporary repairs intended to reduce immediate hazards. Permanent hot-mix asphalt repairs will be scheduled once sustained temperatures rise and asphalt plants resume full production. Repair timelines and methods remain dependent on weather conditions and material availability.
How to Report a Pothole
Residents are encouraged to report potholes through official City channels to assist with identification and prioritization:
Call 311
Use the Memphis 311 mobile app to submit locations and photos.
Visit 311.memphistn.gov
For potholes located on state-maintained roadways, including Poplar Avenue, Lamar Avenue, and interstate highways, residents should contact TDOT at 833-TDOTFIX.
The City of Memphis remains focused on addressing roadway conditions as efficiently and safely as possible following winter weather events. We appreciate residents’ patience and cooperation as crews continue post-storm recovery efforts across the city.