Resources
Insurance Resources
Tip: buy the right insurance. If you rent your home, renter’s insurance will insure the items inside your apartment. If you are a homeowner, make sure your home is properly insured — flood and wind damage are not covered in a basic homeowner’s policy.
National Flood Insurance Program
- Visit the website
- 1-888-379-9531
United States Small Business Administration
- Visit the website
- 1-800-659-2955
FEMA Region IV Risk Mapping, Assessment and Planning (RISK MAP)
- Visit the website (https://www.fema.gov/flood-maps/tools-resources/risk-map )
- The Federal Emergency Management Agency’s (FEMA) Flood Insurance Rate Maps (FIRMs) are used to determine who must buy flood insurance and where floodplain development regulations apply.
Tennessee Department of Commerce and Insurance
- Visit the website
- 1-615-741-2241
Insurance Information Institute
- Visit the website
- 212-346-5500
Utilities
Tip: if you rely on medical equipment that requires electric power, ask your utility company if the medical equipment qualifies you to be listed as a life-sustaining equipment customer. Learn more about listing as a life-sustaining equipment customer (http://www.mlgw.com/commercial/lifesupportequipmentcommercial )
Memphis Light, Gas, and Water
- Visit the website
- 1-901-544-6549
- To Report a streetlight outage, please visit MLGW at: http://www.mlgw.com/commercial/streetlightoutage
Alternately, you may call (901) 544-6549 to report a streetlight outage or to check on the status of a previously reported streetlight outage.
Nongovernmental & Not-for-Profit Service Providers
American Red Cross – Mid-South Chapter
- Visit the Website
- 901-726-1690
Humane Society of Memphis & Shelby Co.
- Visit the Website
- 901-937-3900
Hospitality Hub
- Visit the Website
- 901-289-6578
Volunteer Memphis
- Visit the Website
- 901-278-0016
Salvation Army
- Visit the website
- 901-365-6128
Latino Memphis
- Visit the Website
- 901-366-5882
Mid-South Food Bank
- Visit the Website
- 901-527-0841
Alpha Omega Veterans Services
- Visit the Website
- 901-726-5066
Assisi Foundation of Memphis, Inc.
- Visit the Website
- 901-684-1564
Business Readiness
Every business should have a plan
How quickly your company can get back to business after a terrorist attack, tornado, fire, or flood often depends on emergency planning done today.
FEMA outlines common sense measures business owners and managers can take to start getting ready. It provides practical steps and easy-to-use templates to help you plan for your company’s future. These recommendations reflect the Emergency Preparedness and Business Continuity Standard NFPA 1600 developed by the National Fire Protection Association and endorsed by the American National Standards Institute and the Department of Homeland Security. It also provides useful links to resources providing more detailed business continuity and disaster preparedness information. Here are few useful tips:
Know what kinds of emergencies might affect your company.
- Create a crisis communication plan which details how you will be in contact with employees, customers and others during and after a disaster.
- Practice the plan by doing drills and exercises to help you and your employee prepare.
- Encourage your employees and their families to create and emergency plan. Visit the Family Readiness website for tips.
- Review your insurance policy to ensure your coverage is adequate.
- Take steps to protect your data and information technology systems from cyber- attacks.
For more information on business readiness, visit FEMA’s “Ready Business” page.
